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Your responsibilities include providing technical assistance to end users, troubleshooting hardware and software issues, and ensuring smooth operations across systems
Provide Tier1-tier 2 support to users in large orangisation.
Our client, a world renowned asset management firm, is looking for a Technical Engineer to provide deskside Tier 1 and 2 support for end users in the Hong Kong office. The candidate must have at least 3 years of relevant experience in supporting O365, AD, networks (wifi), Zoom, mobile devices, Crestron, VPN, Citrix, etc. Experience with Bloomberg would be highly advantageous. Excellent command in Mandarin and English is mandatory.
The ideal candidate will have a strong background in managing IT production environments and driving continuous improvement in service stability and performance.
The desktop engineer is responsible for managing and supporting technology systems, ensuring optimal performance and security for end-users in the Hong Kong office. This role involves troubleshooting hardware and software issues, deploying new technologies, and providing technical assistance to enhance user productivity.
The IT Manager will lead the technology department in a financial services firm, delivering robust IT solutions and ensuring seamless system functionality.
This role is a permanent position for an IT Support role in the Professional Services industry, based in Hong Kong. The successful candidate will work in the Technology department, providing essential assistance to ensure smooth operations.
Our client, a very well known and established insurer in the APAC region, is looking for an IT Trainer to join the digital workplace technology time. The successful candidate will be required to design and lead technology trainings and workshops, host IT events (at times with vendors), write newsletters and documentation for end users in regards to technology upgrades/new functions, etc.
With the adoption of a new suite of digital workplace technologies, our client, a major and well known insurance provider, is looking for a User Adoption Specialist to support the roll out of new technologies across the business (group and local levels). The candidate must have user adoption and/or IT training experience, while possessing strong communication and presentation skills in both English and Cantonese to be successful in this role.
Our client is a very well known and globally respected US asset management company. They are looking for a Technical Engineer/IT Support to handle L1 and L2 support both locally and remotely (regular 9-6 hours) for the APAC business. The candidate must have an excellent attitude and have strong communication skills in both Mandarin AND English. Prior support experience in a financial institution would be advantageous.
This position requires a blend of technical expertise, problem-solving skills, and the ability to work collaboratively with teams to deliver high-quality AV experiences.
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