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This role is a permanent position for an IT Support role in the Professional Services industry, based in Hong Kong. The successful candidate will work in the Technology department, providing essential assistance to ensure smooth operations.
Your responsibilities include providing technical assistance to end users, troubleshooting hardware and software issues, and ensuring smooth operations across systems
Provide Tier1-tier 2 support to users in large orangisation.
Our client, a world renowned asset management firm, is looking for a Technical Engineer to provide deskside Tier 1 and 2 support for end users in the Hong Kong office. The candidate must have at least 3 years of relevant experience in supporting O365, AD, networks (wifi), Zoom, mobile devices, Crestron, VPN, Citrix, etc. Experience with Bloomberg would be highly advantageous. Excellent command in Mandarin and English is mandatory.
The ideal candidate will have a strong background in managing IT production environments and driving continuous improvement in service stability and performance.
With the adoption of a new suite of digital workplace technologies, our client, a major and well known insurance provider, is looking for a User Adoption Specialist to support the roll out of new technologies across the business (group and local levels). The candidate must have user adoption and/or IT training experience, while possessing strong communication and presentation skills in both English and Cantonese to be successful in this role.
The Desktop Support Engineer is responsible for troubleshooting and resolving technical issues for users to ensure smooth operation of technology systems.
This role is for a passionate and skilled Analyst Programmer to support a large scale Java-based application project. The ideal candidate will be adept at problem-solving and have a keen eye for detail.
Our client is a very well known and globally respected US asset management company. They are looking for a Technical Engineer/IT Support to handle L1 and L2 support both locally and remotely (regular 9-6 hours) for the APAC business. The candidate must have an excellent attitude and have strong communication skills in both Mandarin AND English. Prior support experience in a financial institution would be advantageous.
This position requires a blend of technical expertise, problem-solving skills, and the ability to work collaboratively with teams to deliver high-quality AV experiences.
The System Engineer is responsible for regional infrastructure projects and BAU matters for several locations across Asia. This includes managing the IT infrastructure, cloud, workplace, and IT operational support for retail stores.
In this role, you will collaborate with internal teams and customers to deliver and deploy professional security services, including engineering and implementing security measures for computer systems and networks. You will also provide advisory services, troubleshoot issues, review IT security architecture, and support security audits.
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