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Your responsibilities include providing technical assistance to end users, troubleshooting hardware and software issues, and ensuring smooth operations across systems
Provide Tier1-tier 2 support to users in large orangisation.
Our client, a world renowned asset management firm, is looking for a Technical Engineer to provide deskside Tier 1 and 2 support for end users in the Hong Kong office. The candidate must have at least 3 years of relevant experience in supporting O365, AD, networks (wifi), Zoom, mobile devices, Crestron, VPN, Citrix, etc. Experience with Bloomberg would be highly advantageous. Excellent command in Mandarin and English is mandatory.
Our client is a leading international financial services company with a global presence. It offers a diverse range of insurance and investment products to individuals and businesses. Known for its strong reputation and stability, the company provides financial protection and wealth management solutions to millions of customers worldwide.
The ideal candidate will have a strong background in managing IT production environments and driving continuous improvement in service stability and performance.
Our client is a very well known and globally respected US asset management company. They are looking for a Technical Engineer/IT Support to handle L1 and L2 support both locally and remotely (regular 9-6 hours) for the APAC business. The candidate must have an excellent attitude and have strong communication skills in both Mandarin AND English. Prior support experience in a financial institution would be advantageous.
This position requires a blend of technical expertise, problem-solving skills, and the ability to work collaboratively with teams to deliver high-quality AV experiences.
In this role, you will collaborate with internal teams and customers to deliver and deploy professional security services, including engineering and implementing security measures for computer systems and networks. You will also provide advisory services, troubleshoot issues, review IT security architecture, and support security audits.
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